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An Awaze Company Extra cleaning considerations 98% would book again Over 21,000 quality assured cottages
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Cover every step of the way

UK Insurance

Our specially arranged insurance is designed to give you peace of mind for your stay.
It will cover your whole party pre-travel, on the way to your accommodation and while you’re staying there – even when you’re out and about! From only £25 your whole party can relax with bespoke insurance which covers:

Cancellation & Curtailment

Covers up to the Total Cost of unused accommodation and transport booked through Awaze

Circumstances covered include COVID-19 illness plus track & trace restrictions, death, serious illness & injury and redundancy.

Motor Breakdown

Motor breakdown recovery and labour costs up to £300 (including up to 7 days prior to travel)

Car hire, hotel accommodation and recovery costs up to £1,600

Personal Accident, Emergency Medical and associated expenses

Personal accident covered up to £15,000

Emergency medical expenses covered up to £2,500

Personal Liability

Legal liability for accidental damage to accommodation caused by you or your pet up to £2 million

Legal liability for accidental injury to third parties up to £2 million

Personal Possessions and Money

Damaged, lost or stolen personal possessions up to £1,500 (single article limit £250 and valuables £250 in total)

Loss or theft of money - cash limit of £250

For first
class cover,
call 0345 604 3800

Terms and conditions apply, see policy here for full details.

View our UK Insurance Product Information Document here

Summary of cover

The following is only a summary of the main cover limits and you and your party members should read the policy document for the full terms and conditions. Note: Some sections of cover also have extra sub limits, for example the personal possessions section has a ‘single article’ and ‘valuables’ limit. The maximum aggregated amount for Motor Breakdown cover shall not exceed £2,500. The policy contains restrictions regarding pre-existing medical problems concerning the health of the people travelling and of other people upon whose health the holiday may depend.

Personal travel insurance
per person limit
Cancellation & Curtailment Total cost
Medical expenses £2,500
- - Hospital benefits £600
Personal possessions £1,500
- - Single article limit £250
- - Valuables limit £250
Personal money £500
Personal accident £15,000
Personal liability £2,000,000
Additional expenses £1,000
Motor breakdown insurance
per vehicle limit
Breakdown assistance £300
Replacement vehicle £1,600
Emergency roadside repairs & getting to the garage £300
Chauffeur hire £1,600
Premiums (per party)
For short breaks of two or three nights £25.00
For short breaks of four nights £30.00
Up to eight nights £35.00
Additional week £15.00
Additional night £5.00

Your travel insurance

Our priority is your safe enjoyment of the holiday you’ve planned. Travel insurance gives peace of mind and a relaxing holiday for you and your family. You should consider taking out appropriate travel insurance. Here is some important information about the UK personal travel and motor breakdown insurance we can offer:


Cover is only available to residents of the UK or Channel Islands. The UK is defined as: England, Scotland, Wales, Northern Ireland and the Isle of Man. The Channel Islands are defined as: Jersey, Guernsey, Alderney, Sark, Herm, Jethou, Brecqhou and Lihou.


This insurance is underwritten by AWP P&C SA and is administered in the UK by Allianz Assistance. AWP P&C SA is duly authorised in France and the United Kingdom, and subject to limited regulation by the Prudential Regulation Authority and the Financial Conduct Authority.

Information you need to tell us

There is certain information that we need to know about you/your party members as it may affect the terms of the insurance cover you can obtain. You must, to the best of your knowledge, give accurate answers to the questions we ask when you buy your insurance. If you do not answer the questions truthfully it could result in your policy being invalid and could mean that all or part of a claim may not be paid.

Policy document

The policy wording gives you full details of what is and what is not covered and what to do if you need to claim. It is very important that you read the whole of this policy before the end of the 14 day cooling off period and before you travel and make sure the cover is suitable for you and all party members. Please make sure that you take it on holiday with you in case of an emergency. A copy of the policy wording is available on request, if you would like to see it before booking.

Policy limits

Each section of the policy shows the most you can claim but other limits may apply. For example, under the Personal Possessions Section there are other specific limits for any one item and for valuables (including photographic equipment). If you intend to take expensive items with you, please check that you are fully covered.

Conditions and exclusions

Your policy does not cover all possible events and expenses. There are conditions and exclusions that apply to individual sections of the policy, and general conditions and exclusions that apply to the whole policy.

Health exclusion

If you or a party member has an existing medical condition, you/they must ask your/their doctor if it is safe to travel to your chosen accommodation. This policy does not cover claims where at the time of booking your journey, taking out this insurance or paying any further balance or instalments:
1. You or a party member is aware of any set of circumstances which could reasonably have been expected to give rise to a claim; is travelling against the advice of a doctor or a medical professional such as your dentist or where they would have been if they had sought their advice before beginning the journey; or knows that they will need treatment or consultation at any medical facility during the journey; or is travelling for the purpose of obtaining and /or receiving any elective surgery, procedure or hospital treatment.
2. The person whose condition gives rise to a claim is receiving, or on a waiting list for treatment in a hospital or nursing home; is awaiting the results of any tests or investigations; or has been given a terminal prognosis.

Hazardous activities

If you are going to take part in any hazardous sports or activities, you should check that the policy covers you.

Cancellation rights

If your cover does not meet your requirements, please contact us within 14 days of receipt and your premium will be refunded in full unless you have travelled, made a claim or intend to make a claim.

Policy excess

Under some sections of your policy, you will have to pay an excess. This is the amount you have to pay, and will be deducted from the amount otherwise payable under the policy for each person insured, for each section, for each claim incident other than for Section 1 - Cancellation or curtailment charges where the excess applies per booking

Making a complaint

The policy contains a complaints procedure which tells you what steps you can take if you wish to make a complaint, and who to contact.

Combined insurance

The insurance provides personal travel insurance for all people in your party travelling and staying in the same property and also includes motor breakdown insurance for the vehicles used to reach your destination. The premium is per property. The vehicle(s) must be less than 15 years old at the date you buy the policy.

All details correct as at the date of print but subject to change without notice. All premiums include Insurance Premium Tax at the current rate.