by Wyndham Vacation Rentals

The Quay

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Pembroke, near Tenby, Pembrokeshire
Grade 3 Star rating
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  • Over 30 years experience
  • 98% of guests would book again

This property is part of our Cottages4you collection


In superb locations and beautiful settings. Cottages4you gives you a fantastic range of hand-picked properties with quality you can rely on.


Visit Pembroke Castle, lily ponds, theme parks or sandy beaches from this cosy base set on a riverbank.

Situated on the banks of the river estuary in the historic town of Pembroke, this well presented, detached holiday cottage provides an ideal touring base for a family or couples looking for adventure in beautiful Pembrokeshire. The heart of the town is on your doorstep offering traditional Welsh pubs, cafes, gift shops and an iconic Norman castle, famous for the birthplace of King Henry VII. The area abounds with fantastic walks around the Castles Mill pond, and Bosherton’s Lily ponds is just a 15-minute drive away, with its idyllic setting perfect for bird watching and fishing, where otters can be spotted on a clear day! Spend your days exploring the sandy beaches, including Broadhaven and Barafundle Bay, or take a trip to the bustling tourist of Tenby and take a boat ride over to island Caldey Island, which continues the traditions of the Cistercian monks. For a family day out, visit award-winning leisure parks, including Oakwood, Bluestone and Folly Farm, home to Wales’ very own colony of giraffes. Ideal for golf. Horse riding nearby. Shop, pub and restaurant 100 yards.

Ground floor: Living room. Dining room. Kitchen. First floor: 3 bedrooms: 1 double (5ft) with en-suite shower room, bidet and toilet, 1 twin, 1 single. Bathroom with toilet.

Electric woodburner in living room included. Gas central heating, electricity, bed linen and towels included. Cot. High chair. Two Freeview TVs (on demand, Youview). DVDs. Electric cooker. Microwave. Washing machine. Tumble dryer. Freezer. Wi-fi. Small, enclosed courtyard with sitting-out area and furniture. Barbecue. External games room with pool table and dart board. Parking (1 car). Welcome pack. No smoking.

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  • Barbecue
  • Detached Property
    Detached Property
  • Golf nearby
    Golf nearby
  • Games Room
    Games Room
  • Highchair
  • Pub within 1 mile
    Pub within 1 mile
  • Free Pets
    Free Pets
  • Horse Riding Nearby
    Horse Riding Nearby
  • Christmas Themed Cottage
    Christmas Themed Cottage
  • Wifi
  • Cot Available
    Cot Available
  • Washing Machine
    Washing Machine
  • Coastal Property
    Coastal Property
  • Car Parking - On Site
    Car Parking - On Site

Customer Comments

  • 8

    Confirmed guest, 03/01/2017
    A bit worn but never the less great location and base for exploring Pembrokeshire. We would stay again.

  • 10

    Confirmed guest, 23/09/2016
    A lovely cottage in a magical location.

  • 1

    Confirmed guest, 26/08/2016
    We arrived late on the Friday and the cottage was filthy. We decided to soldier on but realised we should have taken note of previous reviews. On Monday we thought we saw fleas in the dining room carpet- that was the last straw. Tuesday we contacted to express our concerns. They arranged a clean on Weds but there was confusion and we left for the day reassured that when we returned the cottage would be clean. Wrong, the owner expected us to stay and supervise the cleaners. The owner did contact me but was so rude and offensive. She threatened me about posting a negative review and mocked me when I said the cottage was in need of a good clean. We couldn't use the oven because it was so dirty it set the smoke alarm off. The curtains were ripped, the tall boy had a knob missing, the ensuite was damp. In fact there was an overall smell of damp. The owner reminded me it was a 3star cottage and said my expectations were too high. We should have paid attention to the previous reviews. Some are positive but the negative ones are true. None of the work said to be completed in the response from the owner had been done. She told me she couldn't afford to do repairs. We packed up and left. Yes only 2 nights early but we couldn't stay in the grime anymore.

  • 8

    Confirmed guest, 29/07/2016
    The Quai house is a comfortable place to stay - very homely, clean and well stocked with all you would require when away from home in the kitchen/dining rooms. The electric clothes dryer in the games room proved especially useful on some of the days when we returned drenched after the heavens had opened while on a 4 mile coastal walk! The house has an attractive waterside location with Pembroke castle in close proximity. We had the best guided tour I have ever experienced at the castle -really entertaining and informative.

  • 6

    Confirmed guest, 08/07/2016
    Lovely location: couldn't be better. Despite the furnishings being rather old-fashioned, they were comfortable and all the equipment was there we could need: washing machine, tumble dryer, hair dryer, toaster, microwave, etc. Could have done with a teapot, though. The instructions re waste bins didn't seem to work as the bin was NOT emptied on the day specified. Would stay there again, but only if the twin beds were upgraded: they were too low and had a hard rim all round the edge. For us elderlies, not good!

  • 5

    Confirmed guest, 27/05/2016
    Upon initially opening the door we were met by a slightly damp, unlived in, smell. We bought a number of air fresheners but it took a couple of days for the property to smell more pleasant. The kitchen walls were painted but the paint behind the radiator was flaking off, the sink was stained and the bottom of fridge rusty; the teapot and some of the cups were badly stained. We washed the cups but bought a new teapot which we took home with us. The cold water tap dripped incessantly but a phone call to the property manager elicited a rapid response with a plumber arriving Sunday morning. The advertised YouView additional TV channels never materialised; the YouView set top box failed to connect to the broadband router throughout our stay. This was reported on our second day but nothing was heard from the owner to whom the property manager said the problem was passed. The two armchairs and the settee in the lounge all had wooden braces under the cushions owing to the failure of the springs. An elderly or infirm person could have a problem raising themselves from any of these seats. Two light bulbs (out of thirteen) failed to work in the lounge. Up the stairs (which themselves are "quaint", "quirky" or narrow, steep and difficult) there is a large twin bedroom to the right, a single straight ahead and a double with en suite on the left. The twin room has the nicest aspect, the single has its bed across the window making operating the curtains difficult and the double has almost all of its window looking onto the back of a building about a metre away. The en suite has a velox window overlooked from the back of the church but the blind designed to give privacy is broken. The sink has been chipped near the plug hole and appears to have had slightly off-white paint applied to protect (or cover up) the marks. Behind the toilet and next to the shower the skirting board is rotting and there is some slight mold or marks on the shower door hinge side. The "Games Room" is a stone and breeze block building that would be more at home as a garage. The door into it is old, wooden and ill-fitting and the slide bolt is difficult to slide into or out of position. Inside the place is covered in dirt and dust. It is used as the home for the dryer, dirty garden chairs, rusty barbecue and various other items. The pool table has a random collection of coloured balls; it was covered in dust and also some larger pieces that looked like they had fallen from the inside of the roof. The darts board was in place but as there wasn't a window and the only light was a single fluorescent in the middle of the area it was not for those with weak eyesight. The only obvious and easy exit from the property appears to be via the front door. A fire in the hall could be an issue. Overall the property seemed to be in need of care and attention and a lot of TLC. The location, however, is very good. Walk a few yards from the from door and there is access to a wonderful stretch of water with abundant wildlife. Apart from the usual ducks, coots and swans we saw a cormorant fishing and a heron flying overhead. The property is almost next to Pembroke Castle and offers easy access to a wildlife park, Tenby and hence Caldey Island, and the beautiful beaches and resorts of Pembrokeshire.

    Response from:

    Response on behalf of the owner; We were very dismayed and upset to read such negative comments made about our cottage. Hopefully their stay was not all doom and gloom. The kitchen was due for a new sink and fridge which are now in place. Flaky paint is always a problem in old properties and is dealt with regularly. The cups have now been replaced also, but not the teapot. I have always been told that a little staining in the pot adds to the flavour. When any guests telephone me for instructions on how to obtain the key to the cottage I always tell them, more than once in the conversation, to call me if for any reason they are not happy or if there is a problem. A call made direct to me would have meant that I could have sorted the TV which only took a call to TalkTalk to correct the fault. I am grateful that the plumber sorted the dripping tap so quickly for them for which they were also grateful. There is not a problem with the springs on the suite. The braces were left over from a previous suite. Perhaps this guest is more used to upright seating. The stairs are neither quaint, quirky or narrow or steep, if they were this would have been flagged up when our property was inspected and signed off by, and therefore would subsequently be stated as being so in the description. They were installed during the 1980's whilst the cottage was being updated. The stairs complied with all building regulations needed (I have the plans). They also have a very nice banister and the hall and stairwell are well lit too. The single bedroom does have a bed under the window as can clearly be seen in the photos on the website. We have never heard of or had any difficulty drawing the curtains. The "games room" which is how describes it, was formerly a forge and partly built into the cliff face. It was never described as a leisure complex. Again a very old building, but hardly suitable for a garage. It does house the tumble drier and some garden furniture. The barbecue mentioned has gone as it was very rusty and never been used. There is a dart board and a billiard table and yes, an assortment of coloured balls. They are meant to be assorted colours. There is also a selection of board games and jig-saw puzzles within the cottage for guests use. The shower was replaced in February-March of this year as was the tiling. The blind was broken by some previous guests and the new blind had been ordered but unfortunately it did not arrived in time for this guest’s stay. Hopefully there may have been some pleasant aspects to their stay; unfortunately we have no control over the weather! The cottage has passed all fire regulations and does have more than one door, a front door and a back door. Apologies about the light bulbs, I would have happily replaced them had I known about them.

View All Guest Reviews

6.8 out of 10 – based on 10 reviews collected by Reevoo
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