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Clouds Hill

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Blockley, Gloucestershire
Grade 5 Star rating
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Prices are per property not per person includes a £39 booking fee.

 

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Sleeps6
Bedrooms3
Bathrooms1
Pets 3

Why Us?

  • No credit card fees*
  • Secure booking
  • Book 2015 for £25 Low deposit
  • Recognised grading standards
  • Exclusive ferry travel offers
  • Over 30 years experience
  • 98% of guests would book again

This property is part of our English Country Cottages collection

English Country Cottages

An inspiring collection of properties chosen for their character, luxury and heritage, all graded 4 star and above.


Description

Peacefully set in the unspoilt village of Blockley in an AONB, and one of the Cotswolds’ most delightful and best kept secrets

Peacefully set in the unspoilt village of Blockley in an AONB, and one of the Cotswolds’ most delightful and best kept secrets. This charming double fronted holiday cottage of mellow stone, built in 1850 and one of a row, retains beams and exposed stone walls. It is tastefully furnished, comfortable and well equipped. Its south-facing sun terrace and pretty cottage garden offer lovely views over cottages and hills - an ideal setting to enjoy afternoon tea or a glass of wine. A perfectly situated retreat to explore the Cotswolds’ beautiful villages and wonderful countryside walks. Brockley is a peaceful village with a mill stream and beautiful Norman church, and was featured in Father Brown, a mystery drama series based around a fictional Roman Catholic priest. Stratford, Chipping Campden, Broadway and Cheltenham for the races are a short drive. Birmingham NEC, NIA and Symphony Hall within 60 minutes. Golf and riding within 5 miles. Shops, children’s play area, two pubs in village.

Living room, wood-burning stove, limestone flagged floor. Dining room, gas fire, both with beams, exposed stone walls. Modern fitted, well-equipped kitchen. First floor: Three bedrooms, antique-style beds; one double, 5ft bed, oak floor, two twin (one antique polished elm floor). Bathroom with shower over Victorian-style clawfoot bath and toilet.

  • Wood-burning stove – fuel available locally
  • Electricity, full gas central heating (underfloor in winter in living room) included (November-March £25 per week poa)
  • Bed linen and towels included
  • Travel cot
  • High chair (booster seat)
  • Freesat TV
  • DVD
  • Radio/CD
  • Microwave
  • Washing machine
  • Tumble dryer
  • Dishwasher
  • Fridge/freezer
  • Wi-fi
  • Telephone – incoming calls only
  • Small garden with patio and furniture
  • Parking (for 1 car); additional roadside parking
  • No smoking

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Features

  • Dishwasher
    Dishwasher
  • Garden / Patio
    Garden / Patio
  • Highchair
    Highchair
  • Pub within 1 mile
    Pub within 1 mile
  • Woodburning Stove
    Woodburning Stove
  • Wifi
    Wifi
  • Cot Available
    Cot Available
  • Washing Machine
    Washing Machine
  • Heritage Collection
    Heritage Collection
  • Car Parking - On Site
    Car Parking - On Site

Customer Comments

  • 2

    21/03/2017
    Confirmed guest, 18/02/2017
    Staying at Clouds Hill was an interesting experience and we felt that the ethos of the place seemed to be that you the visitor (who is paying for the rental) cause minimal inconvenience to the owners. You are instructed as to when you may arrive and this is the first of many instructions you will receive. If like us you arrive with tired and hungry children in tow then I suggest that you carry a notebook or Dictaphone to properly absorb the many many instructions which will form your only greeting to the cottage and the area. Having met the owners we were fairly sure that none of our security deposit would be returned so it was a lovely surprise to find that they only took half of it. The reasons for retaining our deposit were marvellous and we were fascinated to discover the many things we had apparently done wrong. Chief among these was that our 5 year old son had picked at a cut on his leg in bed and bled on the sheet – a fact we discovered in the final morning (and don’t forget you MUST be out by 10 – another rule) . We stripped the bed but apparently despite the limited available time we should have immediately begun a process of de contamination and deep cleaning as this represented a bio hazard of such severity that I am thankful the village did not have to be evacuated to deal with it. Meanwhile we apparently passed our time either urinating on the bath towels (?) or covering them with fake tan – both mystifying but I must check if my four year old has taken up tanning without telling me. It is true that she did wet the bed mid-week – and we immediately washed all the bed covers but I see now that we should have immediately incinerated the contents of her room and replaced like for like. Our poor dog (who spent an unhappy holiday shut in the kitchen so as to accord with the house rules) apparently spent her time taking baths in the bath tub (she has never had a bath in her life) and I freely acknowledge that we were all wrong to stand on the bath mat which I suggest that you put away at the start of your holiday to ensure that it is still clean enough to satisfy at the end of your stay, certainly do not use it as a bath mat as we did. If you are a family with active young children and a dog then in my opinion this may not be the house for you, unless you enjoy spending a week on edge constantly worrying about damage, spillage and other transgressions. On the plus side this is the perfect holiday cottage for a small elderly couple who plan to sit carefully on the sofa and not do too much else. The interesting religious texts on the walls will let them contemplate the afterlife whilst the impressive collection of funereal Victorian portraiture which covers almost every surface will help them to remember when Victoria was a girl. Doubtless the owner will make different comment on our experience – I can only hope that if you decide to stay here that your experience is better than ours, you have been warned.

    Response from:

    Response on behalf of the Owner; Thank you for your review on Clouds Hill, I will respond to your comments in the order that you made them: We sent you a full and detailed explanation about why we, regretfully, had to retain some of your security deposit for a replacement sheet and two hours extra cleaning by the housekeeper. Yes you were paying for the rental as everybody who stays there does and when you book the cottage it is in the terms and conditions of all cottages booked through this company that they are to be left in a similar clean and tidy condition to which they are presented to you on arrival - this you failed to do, I also mention this when I hand the property over to you. The arrival time is specified because we meet you at the property and is clearly stated when you book the cottage, the departure time is 10am, as it is with most properties to give the housekeepers time to turn the cottage around to make it ready for the new guests, you actually arrived an hour before you were due and I let you into the property earlier. The fact that your children were tired and hungry is not something that we can be held responsible for, they appeared more excited than tired and your son used the bed in the one bedrooms as a trampoline. There are a few instructions on arrival i.e. how the heating works; how the television works and where to put your rubbish on bin day, none of which anybody has found excessive or difficult to understand in the past, this was not your only greeting as you state, you were also told of places to go with the children, good pubs, walks and where tourist information was situated in the cottage. I do not understand what you say, that on meeting us, you were fairly sure that your security deposit would not be returned, we are very reluctant to retain any deposits from people and we certainly do not make judgements of our guests on their arrival, but obviously, if the property is damaged or there is any extra cleaning then those costs are chargeable, this is also stated in your terms and conditions when you book. I don't know who, or how, the blood stains had been left on the bedding but there were quite a lot, not only on both sheets but also on the duvet and bedspread. The bedding had been folded in to conceal this, blood is a biohazard, and you could have left a note for the housekeeper to inform them of its presence so that they were prepared to find it. It appeared that the stains were quite long-standing and certainly not fresh and despite using stain remover, in-wash stain remover and biological washing powder and using the steam program on my washing machine the bottom sheet remained stained and had to be discarded. I managed to get the other stains out after a couple of washes. As regards the apparent tanning stains, this is what we assumed they were, on the cream towels in the double bedroom, if they were not artificial tan, I apologise but therefore, I do know not know what the brown stains were. There were lots of hairs in the bath which appeared to be short brown dog hairs, you did have a brown Labrador with you, and the urine soaked towels had been thrown on top of these hairs in the bath, my housekeeper had to put the towels into black bags as the smell was so bad it made her feel sick. The laundry basket had been used as a rubbish bin, toilet roll inserts, plasters and all the debris were thrown in there despite the fact that there is a waste bin provided in the bathroom. The bathmat is there to be used, we have no problem with that, but, on this occasion it was covered in mud. Also covered in mud, were the walls and the door inside the porch, which had been newly painted the week before. The inner doorstep had been used as a boot scraper and had many lumps of mud on it despite the fact I supply a metal boot scraper outside by the front door. Why did your dog get shut in the kitchen? There is no problem with dogs in the property as long as they do not go on the furniture or upstairs and on the beds, yet again this is in your terms and conditions and applies, not just for our cottage, but to all cottages that accommodate dogs. We are a dog friendly cottage and have two large dogs ourselves. As regards the decor of the cottage, this is a Victorian cottage and is furnished accordingly, there is one Victorian portrait in the lounge, and the others are of a different period. We have many children and animals stay at the property and rarely have a problem with guests but obviously there is always the exception to the rule, most people at this property and our other holiday cottages, treat them and their contents with respect. On a final note thank you for the nice note that your children left saying that we were nice people and that they had had a lovely time.

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2.0 out of 10 – based on 1 reviews collected by Reevoo
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