Response from: administrator
Response on behalf of the owner; We are sorry that you were disappointed with your stay in Bramble cottage. We would like to address the points you made.
The website doesn't mention walking distances to local amenities - it states that there is a pub within 1 mile, and, indeed, our local pub, the Parker's arms, according to Google maps is 0.9 miles away.
It's a shame you didn't get beyond the next door neighbour's dog - she does like to bark, but is well fenced in. The network of little lanes around Blagdon is beautiful, and almost entirely traffic-free, so perfect for dog walking.
We like to think of ourselves as dog friendly. The rules regarding dogs on furniture, upstairs and in communal areas are actually within the booking terms and conditions. As such, we don't feel they are unreasonable. Personally, we feel it is important to keep dogs off furniture and carpets in order to keep the cottages nice for future guests. We do not allow dogs in communal areas out of consideration for other guests who may be fearful of or allergic to dogs, also, two sets of guests' dogs meeting is not always harmonious!
We do not ask our guests to clear leaves from the swimming pool. In cooler weather, and when most guests are out for the day, or not generally using the pool - we keep the solar gain cover over the pool to keep the water as warm as possible and to reduce water wastage due to evaporation. When this is the case, we give instruction on how to wind the cover off the water before use.
We take your point about the heating time for the sauna, and will be replacing one of the heater elements before next season, so the sauna will come to temperature in a much shorter time.
We are so sorry you felt like Bramble Cottage was 'isolated, regimented and not dog friendly'. Our feedback from other guests is that they find Blagdon to be a little oasis of rural calm which also manages to be within very short travelling distance of shops and local attractions. Many comments in our visitors’ book thank us for being helpful, friendly hosts, and many guests comment that it is rare to find accommodation of such a high standard that is also happy to accept dogs.